Dream Dwellings

Privacy Policy

Privacy Policy

Introduction

Welcome to https://santander-car-finance-claim.dreamdwellings.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://santander-car-finance-claim.dreamdwellings.net.
  2. Mobile applications and software developed by us for user access.
  3. Online services provided through our platform.
  4. Any other features or tools accessible via our websites and applications.

Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services as an Authorized User: When you sign up and use our applications or services, we collect and process your data to facilitate your account creation, manage your interactions, and provide personalized features.

  2. Visiting Our Websites: We track user behavior on our websites to improve navigation, content, and overall user experience. This includes analyzing page views, time spent, and user engagement.

  3. Communication with Us: Whether through newsletters, emails, phone calls, or SMS messages, we respect your communication preferences and use the information to enhance our interactions with you.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: This includes your name, user ID, login credentials, and other details required for account setup and management.

  2. Payment Details: We process payment information such as cardholder name, card number, expiration dates, CVV codes, and billing addresses to facilitate transactions.

  3. Financial Records: Some financial data may be collected to assess creditworthiness, manage accounts, or provide financial services. This includes bank account numbers and transaction histories.

  4. Purchase Details: Information about your purchases, such as product/service selections, quantities, and purchase dates, helps us improve our offerings and tailor recommendations.

  5. Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, mobile network information, and advertising IDs, to deliver personalized content and ads.

  6. Location Data: With your consent, we can gather location-based data to provide location-specific services or personalize content based on your geographical preferences.

  7. Feedback and Reviews: Your comments, reviews, and ratings help us enhance our products and services and are often used for internal analysis and marketing purposes.

  8. Social Media Information: When you interact with us on social media platforms, we may collect data like your user ID, profile picture, and public posts to improve our social media engagement.

  9. Product Interaction: We track how you interact with our products, including views, clicks, purchases, and returns, to analyze trends, manage inventory, and personalize recommendations.

We obtain this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party partners who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

We use various types of cookies and similar tracking technologies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These are essential for navigating our website, ensuring secure sessions, and providing basic functionality.

  2. Preference Cookies: We use these cookies to remember your preferences, such as language settings and display options, to provide a personalized experience.

  3. Analytics Cookies: They help us understand user behavior, track website performance, and compile statistical data about our visitors.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data for the duration necessary to fulfill the purposes described in this policy or as required by law. The specific retention periods vary depending on the type of data and the context of its collection. After the retention period expires, we securely delete or anonymize your data unless we are legally obligated to preserve it.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you and its details.

  2. Rectification: If your data is inaccurate or incomplete, you are entitled to request a correction.

  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data, except when there is a legitimate reason for retaining it.

  4. Restriction: You have the right to restrict the processing of your personal information under specific conditions.

  5. Data Portability: Upon request, we will provide your personal data in a structured, commonly used format, allowing you to move or copy it to another controller.

  6. Objection: You can object to the processing of your data for direct marketing purposes or ground-based automated decision-making.

  7. Non-Discrimination: We are required to treat you fairly and not discriminate against you for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any inquiries related to privacy, data protection, or unsubscribe requests, please contact us at:

  • Email: [email protected]
  • Mail: Data Protection Officer, Santander Car Finance Claim, DreamDwellings Inc., [Address], [Country]

We appreciate your trust in our handling of your personal data, and we are committed to maintaining the highest standards of privacy protection.